Act on Specified Commercial Transactions
Sales company
Satomi Yotsumoto
Person in charge
Satomi Yotsumoto
Postal Code
〒880-1302
Location
4541-2. Kitamata, Aya-cho, Higashimorokata-gun, Miyazaki, Japan
Explanation of charges other than product price
Shipping costs (See "Shipping Policy" for more information.)
Delivery time
Within 3-5 business days after payment
Payment method
Credit card & Debit card
Phone number
+81-985-77-1284
Email address
Return & Exchang deadline
Please contact us within 14 days after receiving the products.
If 14 days have passed, unfortunately, we cannot offer you any refund or exchange.
(See "Returns & Exchanges" for more information.)
Refund or Exchange postage
Returns or exchanges of defective or damaged goods will only be accepted if the goods are damaged on arrival or are found to be defective within 14 days of delivery.
Please note that this does not include inevitable wear and tear due to the manufacturing process or delivery.
To be eligible for a return, your items must be unused and in the same condition that you receive them. It must also be in the original packaging.
Shipping costs that are charged to return and redeliver will be covered by us if products are defective or wrong. However, if you do not like items or want to return them due to your circumstance, you will have to cover those costs.
(See "Refund Policy" for more information.)