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Act on Specified Commercial Transactions

Sales company

Satomi Yotsumoto

 

Person in charge

Satomi Yotsumoto

Postal Code

〒880-1302

Location

4541-2. Kitamata, Aya-cho, Higashimorokata-gun, Miyazaki, Japan

Explanation of charges other than product price

Shipping costs (See "Shipping Policy" for more information.)

Delivery time

Within 3-5 business days after payment

Payment method

Credit card & Debit card

Phone number

+81-985-77-1284

Email address

Return & Exchang deadline

Please contact us within 14 days after receiving the products.

If 14 days have passed, unfortunately, we cannot offer you any refund or exchange.

(See "Returns & Exchanges" for more information.)

Refund or Exchange postage

Returns or exchanges of defective or damaged goods will only be accepted if the goods are damaged on arrival or are found to be defective within 14 days of delivery.

Please note that this does not include inevitable wear and tear due to the manufacturing process or delivery.

To be eligible for a return, your items must be unused and in the same condition that you receive them. It must also be in the original packaging. 

Shipping costs that are charged to return and redeliver will be covered by us if products are defective or wrong. However, if you do not like items or want to return them due to your circumstance, you will have to cover those costs.

(See "Refund Policy" for more information.)

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